Code of Conduct

Terms and Conditions

Thank you for being part of our community. To ensure the best possible experience for all members, we have established some basic guidelines for participation.  Please take a moment to acquaint yourself with these important guidelines. If you have questions, please contact us.

By joining and using this community, you agree that you have read and will follow these rules and guidelines. 

By agreeing to the terms and conditions, I understand that my name will be added to the private community directory.

Code of Conduct

Toastmasters International’s core values are integrity, respect, service and excellence. These are values worthy of a great organization, and we believe we should incorporate them as anchor points in every decision we make. Our core values provide us with a means of not only guiding but also evaluating our operations, our planning, and our vision for the future. 

The following are Rules of Conduct that apply to any form of communication within the Toastmasters online community, The Meeting Room: 

1.  Maintain Professional Decorum & Integrity

A.  The Toastmasters International Code of Ethics and Conduct applies to social media participation, including standards for communications.   

B. 

As a Toastmaster, it is important that all members conduct themselves in a professional manner at all times in accordance with the core values. This includes the use of social media. Accordingly, it is important that Toastmasters members, Toastmasters leaders and World Headquarters staff, and site visitors be treated with respect at all times. Never engage in personal attacks – threatening, insulting, or intimidating other users, as well as “flaming” (berating another user), “trolling” (posting derogatory, inflammatory, or provocative content attempting to bait others into responding). This includes any attacks against forum moderators, fellow Toastmasters or World Headquarters employees. 
 

C. 

Disagreements can and will occur. The proper focus of any conflict should be on the issue at hand and not on the individual. Please remember to be courteous when disagreeing with others. Debate and differing opinions may be appropriate. Personal attacks against others, however, are not allowed. 
 

D. 

Never act dishonestly or unprofessionally by engaging in behavior that is detrimental to the best interests of Toastmasters International by posting inappropriate, inaccurate or objectionable content. 
 

E. 

Do not, under any circumstance, harass, abuse, bully, or harm another person, including sending unwelcome communications to others. 
 

F. 

Never upload, post, email, transmit or otherwise make available or initiate any content that: 
 
      
 1. 

Is unlawful, racist, sexist, homophobic, hateful, damaging, false, libelous, defamatory, malicious, vulgar, obscene, or discriminatory, contains religious or ethnic bias, or is otherwise objectionable. 
     2. 
Includes information that invades another’s privacy or that you do not have the right to disclose or make available under any law or under contractual or fiduciary relationships.  
   
 3. 

Infringes upon patents, trademarks, trade secrets, copyrights or other proprietary rights. 
   
 4. 

Includes any unsolicited or unauthorized advertising, promotional materials, “junk mail,” “spam,” “chain letters,” “pyramid schemes,” surveys, or any other form of solicitation.  This includes any content soliciting customers, clients, donors, or others on behalf of your business, profession, or any organization or cause other than Toastmasters International.  
   
 5. 

Includes any private communication between members, moderators, volunteer leaders, World Headquarters employees or partners of Toastmasters International on these forums or anywhere else without express written permission from the individual you are quoting. 
 
 6. 

Impersonates any person or entity, or falsely represents your affiliation with any person or entity. 
   
 7. 

Supports or opposes any political party, candidate for public office, ballot measure to be voted upon by the public or legislative proposal. 
   
 8. 

Harvests, collects, or discloses information about another user without his or her express written consent.
      
 9. 

Transmits any harmful, invasive, or disruptive code or other materials (such as viruses, worms, or web bugs). 

G. 

Social media and various official Toastmasters forums tend to involve many participants. They are generally not the best place for members to express frustrations with Toastmasters in leadership above, below or at their level. Communications that contain criticism, complaints, accusations, allegations, etc., are more properly directed through personal conversations, phone calls, or emails through official channels established to address such problems, rather than broadcast via social media and forums. This is the better way to resolve differences while minimizing damage to the goodwill and social fabric of Toastmasters International. 
 

H. 

You are solely responsible for your content. You may not indicate that your content is anything other than your own observations or opinions. You may not represent that your statements are made on behalf of or are endorsed by Toastmasters International unless you are specifically authorized to do so in writing. 
 

I. 

ANY behavior that is patently offensive is forbidden, whether specifically identified on this list or not. 
 

J. 

Social media enables opportunities for immediate and easy transmission of information. Users shall always obtain prior written permission before posting the comments or work of another. Posting information about other individuals requires prior written consent; examples include but are not limited to:  re-posting letters, re-using recommendations solicited using another social medium, videos and photographs. 
 



















2.  Comply with all applicable local, state, national, and international laws, including, without limitation, privacy laws, intellectual property laws, export control laws, tax laws, and regulatory requirements.


Toastmasters International has the right, but not the obligation, to modify or remove any content that appears on any official Toastmasters forum, and to restrict, suspend or terminate the access of any user, that violates this User Agreement, and to take appropriate disciplinary action under the Bylaws, Policies and Protocols of Toastmasters International.  Toastmasters International’s core values are integrity, respect, service and excellence. These are values worthy of a great organization, and we believe we should incorporate them as anchor points in every decision we make. Our core values provide us with a means of not only guiding but also evaluating our operations, our planning, and our vision for the future. 

Privacy Policy

Thank you for visiting the Toastmasters International online member community, The Meeting Room. The staff at Toastmasters International knows that you care how information about you is used and shared – including information gathered on the Internet – and we appreciate your trust that we will do so carefully. We've done our best to ensure the privacy of your personal information. Your personal data will be treated with the highest standards of safety, security features, and confidentiality. This notice describes our privacy policy. By visiting any website in the Toastmasters.org or TheMeetingRoom.org domain you are accepting the practices described in this Privacy Policy.

What personal information about members and other customers does Toastmasters.org and TheMeetingRoom.org gather?

Information You Give Us: We receive and store any information you enter in our online community or give us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, customizing your future visits to the Toastmasters website and The Meeting Room, improving our online community, and communicating with you.

For example, you provide information to our Member Services department; provide information in your personal profile (or profiles, if you have more than one); communicate with us by phone, email, or otherwise; complete a questionnaire; or use other Toastmasters.org or TheMeetingRoom.org features. As a result of those actions, you might supply us with such information as your name (or another person's), address, and phone numbers; content of emails to us; personal information (your name and any Toastmasters International honors or awards you’ve received); and financial information.

Automatic Information: We receive and store certain types of information whenever you interact with us. For example, like many websites, we use "cookies," and we obtain certain types of information when your Web browser accesses Toastmasters.org or TheMeetingRoom.org. 

Examples of the information we collect and analyze include the Internet protocol (IP) address used to connect your computer to the Internet; login to Toastmasters.org; email address; your Toastmasters.org password; computer and connection information such as browser type and version, operating system, and platform; shopping history, which we sometimes combine with similar information from other customers to create special website features; the full Uniform Resource Locator (URL) clickstream to, through, and from our website, including date and time (how you arrived, navigated through and exited Toastmasters.org); cookie number; products you viewed. During some visits we may use software tools such as JavaScript to measure and collect session information, including page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page. This information is collected in the interest of making the Toastmasters website and The Meeting Room work better for you.

A number of companies offer utilities designed to help you visit websites anonymously. Although we will not be able to provide you with a personalized experience at Toastmasters.org if we cannot recognize you, we want you to be aware that these tools exist. In addition, the Federal Trade Commission provides useful information about online privacy on its own website, http://www.privacy.ca.gov/.  

Information from Other Sources: Third party advertisers may appear on our website or online community from time to time. They may be able to detect that visitors to their website arrived via Toastmasters.org or TheMeetingRoom.org. However, we do not receive any information from these or other outside websites regarding your page views, purchases or any other information.

What about cookies?
Cookies are tiny bits of information that we transfer to your computer's hard drive through your Web browser to enable our systems to recognize your browser and to provide features such as your personalized profile.

The Help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. However, cookies allow you to take full advantage of some of Toastmasters.org's and TheMeetingRoom.org's most entertaining and helpful features, and we recommend that you leave them turned on.

Does Toastmasters.org or TheMeetingRoom.org share the information it receives?
Information about our customers is an important part of our business, and we are not in the business of selling it to others. However, we may share your information for the following purposes:

Toastmasters International: This includes the organization’s world headquarters, which manages Toastmasters.org, TheMeetingRoom.org, as well as Toastmasters districts, divisions, areas and individual Toastmasters clubs. In keeping with our regular offline business practices, Toastmasters International will provide demographic information about Toastmasters members to these internal associates for communication purposes only.

Third-Party Service Providers: We may employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders, delivering packages, sending postal mail and email, removing repetitive information from customer lists, analyzing data, providing website design assistance, and processing credit card payments. They have access to personal information needed to perform their functions, but may not use it for other purposes.

Protection of Toastmasters.org, TheMeetingRoom.org and Others: We release account and other personal information when we believe release is appropriate to comply with the law; enforce or apply our Conditions of Use and other agreements; or protect the rights, property, or safety of Toastmasters International, our members, or others. This may include exchanging information with civil authorities, other companies and organizations in order to protect Toastmasters International and its members from illegal activities. Obviously, however, this does not include selling, renting, sharing, or otherwise disclosing personally identifiable information from customers for commercial purposes in violation of the commitments set forth in this Privacy Policy.

How secure is information about me?
Toastmasters International is committed to protecting the security of your personal information and maintains physical, electronic and procedural safeguards that meet industry standards to guard your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use or disclosure. For example, we store the personal information you provide on computer systems with limited access, which are located in controlled facilities. We protect your account information by placing it on the secure portion of our website, using firewalls and other security technology to protect our network and systems from external attacks, and requiring you to enter a unique user name and password to access your account information online.

When we transmit highly confidential information (such as a credit card number or password) over the Internet, we protect it through the use of encryption. Toastmasters International uses industry-standard (SSL) technology to prevent unauthorized parties from viewing potentially sensitive information such as your name and address, as well as critically sensitive information like your credit card number, that you provide or access during a secure session (look for a padlock or key and chain icon on your browser).

We reveal only the last four digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing.

It is important for you to guard against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer. 

NOTE: Email is not encrypted and is not considered a secure means of transmitting credit card numbers.

What about third-party advertisers and links to other websites?
Our site may include third-party advertising and links to other websites. We do not provide any personally identifiable customer information to these advertisers or third-party websites. The rest of this section offers some examples as well as information on how to opt-out of their information collection practices.

Examples of third-party advertisers and advertising companies that serve advertising content directly to your browser on certain Toastmasters.org or TheMeetingRoom.org pages may include Atlas and Doubleclick. You can find out more about their information collection and use practices, including how to opt out of cookies and other collection techniques that they use, by clicking on the links to their websites in this paragraph.

These third-party websites and advertisers, or Internet advertising companies working on their behalf, sometimes use technology to send (or "serve") the advertisements that appear on our website directly to your browser. They automatically receive your IP address when this happens. They may also use cookies, JavaScript, web beacons (also known as action tags or single-pixel gifs), and other technologies to measure the effectiveness of their ads and to personalize advertising content. We do not have access to or control over cookies or other features that they may use, and the information practices of these advertisers and third-party websites are not covered by this Privacy Policy. Please contact them directly for more information about their privacy practices. In addition, the Network Advertising Initiative offers useful information about Internet advertising companies (also called "ad networks" or "network advertisers"), including information about how to opt-out of their information collection.

Which information can I access?
Information You Can Access: Toastmasters.org and TheMeetingRoom.org give you access to a broad range of information about your account and your interactions with Toastmasters International for the limited purpose of viewing and, in certain cases, updating that information. Examples of data you can access at Toastmasters.org and TheMeetingRoom.org include your profile, order history and personally identifiable information (including name, email, password, and your club membership history). This list will change and expand as our website evolves.

What are my options for providing information?
You can always choose not to provide information, although it is needed to make a purchase or to take advantage of such Toastmasters.org or TheMeetingRoom.org features as your personal profile. Consequently, if you choose not to provide information on this website, you will be unable to conduct transactions with Toastmasters International using the Internet. Alternatives for making purchases or updating your Toastmasters International records may involve using the postal or a courier service, calling Toastmasters International’s Member Services Department or visiting the store at World Headquarters in California.

You can add or update certain information on pages such as your Profile. When you update information, we may keep a copy of the prior version for our records.

How does Toastmasters International use my email address?

Occasionally, World Headquarters uses email to send messages to large groups of members. It is the most efficient and cost-effective way of sending information to large groups of people. Some of the mass emails Toastmasters members might receive from World Headquarters are:
  • Convention promotions
  • The Leader Letter
Members and others might receive some of the following:
  • Surveys
  • Important information about Toastmasters
  • Comments from our organization's leaders
Are children allowed to visit or shop at Toastmasters.org or TheMeetingRoom.org?
Toastmasters.org and TheMeetingRoom.org do not sell products for purchase by children. We offer very few children's products for purchase by adults. If you are under 18, you may use Toastmasters.org or TheMeetingRoom.org only with the involvement of a parent or guardian.

Conditions of Use, Notices and Revisions
If you choose to visit Toastmasters.org or TheMeetingRoom.org, your visit and any dispute over privacy is subject to this Policy and our Conditions of Use, including limitations on damages, arbitration of disputes, and application of the law of the state of California. If you have any concern about privacy at Toastmasters.org or TheMeetingRoom.org, please contact us by email or regular mail (Toastmasters International, PO Box 9052, Mission Viejo, CA 92690 USA) with a thorough description, and we will try to resolve it.

Our website and online community are growing, and our Privacy Notice and the Conditions of Use will change also. We may email periodic reminders of our notices and conditions, though you should still check our website frequently to see reports on the latest changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account.

Toastmasters International strongly supports our members’ right to privacy. For this reason, we urge our visitors to read about privacy issues and laws on http://www.privacy.ca.gov/. This information is presented by the State of California Office of Privacy Protection (under the California Department of Consumer Affairs), and because World Headquarters is located in California, we fall under their jurisdiction in regard to the legalities surrounding privacy issues. We recommend that you read the page entitled: “How to Read a Privacy Policy,” which is useful information for viewing any website, including Toastmasters.org and TheMeetingRoom.org.

Related Practices and Information

NOTE (FOR TOASTMASTERS INTERNATIONAL MEMBERS):
By visiting any website in the Toastmasters.org and TheMeetingRoom.org domains you are accepting the practices described in this Privacy Policy. Please note the following additional agreement:

I agree to the collection, use and processing of the personal information I provide to Toastmasters for the purposes of organization administration, payment of my dues, and inclusion of my contact information in a members’ directory that will be distributed to members and employees of Toastmasters. By submitting my personal information to Toastmasters, I also agree that my information may be accessed and used by Toastmasters and its employees and agents, and will be transferred to countries that are not regarded as having adequate data protection, including to Toastmasters’ headquarters in the United States. I agree to notify addresschanges@toastmasters.org of any change to my personal information, including making any requests to check, delete or correct my personal information, so that it is accurate and current. I understand that the majority of the data requested in this application is necessary for administrative and planning purposes, and that the failure to provide this information may prevent my application from being properly processed or inclusion of my contact information in the members’ directory.


By agreeing to the terms and conditions, I understand that my name will be added to the private community directory.